Our client badly twisted her left ankle, right foot and left knee, whilst tripping over a pot hole in a supermarket car park. The client sought immediate medical treatment where she was given an X-ray, crutches and advised to take painkillers. She subsequently suffered pain, swelling and occasional giving way of her left ankle, pain in her left knee, right foot and groin area.  She was unable to stand unassisted for some time after the accident.

True Solicitors were able to prove that the supermarket was negligent in causing the accident through their failure to warn customers of the danger of the pothole, or to have it repaired. We were able to obtain a settlement figure of £6500 to cover the damages suffered by the client. This was after the defendant’s initial offer of £2000.

Solicitors Comments:

“In claims such as this one, an occupier of a car park (or a building) needs to prove that they regularly inspect and maintain the area in order to comply with the Occupiers Liability Act. Which means that they are required to show that they take reasonable care to ensure that visitors are safe in using the premises.  It is our job to review the Defendant’s records to see if we can prove that they did not discharge this duty by failing to inspect and carry out the required repairs, as occurred in this instance.” – Vicky Mills – Personal Injury Solicitor 

Client Testimonials:

“I 100% recommend True solicitors, they were outstanding in my case from day 1. I was kept informed every step of the way, if I ever had a question, it was replied to within minutes. If I wanted to speak to them, I was able to, not once was I fobbed off with an excuse as to why I couldn’t. I would like to thank everyone at True, for their excellent service, they are surely True to their name. Anyone needing a solicitor, this is the one for you.”