Get In Touch

Get in touch with any questions or queries and we will get back to you within 24 hours

Address - Contact Your Nearest Office

  • Newcastle Office:
  • Percy House, Percy Street,
  • Newcastle Upon Tyne,
  • NE1 4PW,
  • Tel: 0191 2321123
  • Fax: 0191 2211689
  • Ipswich Office:
  • 27 St. Helens Street,
  • Ipswich,
  • IP4 1HH,
  • Tel: 01473 400857
  • Fax: 01473 400357
  • Leeds Office:
  • 2 Lisbon Square,
  • Leeds,
  • LS1 4LY,
  • Tel: 0113 3862600
  • Fax: 0113 2429662
  • Birmingham Office:
  • Alpha 1,
  • Canton Lane,
  • Hams Hall
  • Birmingham
  • B46 1GA
  • Tel: 01675 435200
  • Fax: 01675 432712

no Win No Fee

TRUE win more than
9 out of 10 Cases
Nobody wins more

No Win No Fee

TRUE win more than 9 out of 10 Cases

Accidents at Workicon_atWork

Accidents at work are many and varied due to the wide range of workplace environments…

Accidents at Work


– Indoors or outdoors.
– Lone working or team working.
– Public-facing or behind the scenes.
– Blue Collar or White Collar.

Your employer has to provide a safe environment, adequate training, safety equipment and clothing in order to comply with a comprehensive body of regulations covering your Health and Safety at work.

We understand that some employees are reluctant to pursue claims against their employer – but by focusing on the ‘personal’ as well as the ‘injury claim’ we protect your position, substantiate your right to claim and deliver
rightful compensation.

ImgManualHandling

Manual Handling

Every job, almost without exception, involves some kind of Manual Handling. Whether this is moving furniture, lifting boxes or carrying heavy loads. Trapped fingers or being cut by sharp objects when moving them is also classed as a manual handling accident and can cause serious injury. You could be handling for much of your job or it may be just once in a while. Whichever it is, you do require proper training in Manual Handling so that you do not injure yourself.

The Health and Safety Executive (HSE) has published statistics that show that Manual Handling injuries at work in 2013/2014 were almost a quarter of all reported accidents and that over 900,000 working days were lost as a result.

Remember, your employer cannot treat you any differently as a result of making a work accident claim. If they do, you could explore constructive or unfair dismissal.

Manual Handling accidents in the workplace are responsible for a large proportion of genuine back injury cases we take on and win. Our success rate (we win 9 out 10 cases we take on) is down to the integrity of our clients and the dedication of our team here at TRUE.

If you suffered a manual handling injury at work, we can help you. Our Personal Injury Team at True will:

  • Listen carefully to you and take the time to explain everything clearly without using jargon
  • Arrange an appointment for you to see a medical expert who will review your injuries and advise how long it will probably take for you to recover
  • Organise any additional treatment or physiotherapy that will help you to get better more quickly
  • Include any financial losses you have had because of the accident, like lost earning or payments for medication for example.

All you need to do is leave your details in the Free Claim Enquiry box on the right and someone from our Front Line Team will be in touch within 2 hours.

Back To Top

Faulty Machinery Accidents

Machine guards, safety equipment, adequate training and regular maintenance are simple ways to significantly reduce the likelihood of accidents at work ever occurring due to faulty machinery. Sometimes, due to many different reasons, these simple ways to avoid accidents are overlooked, damaged or neglected and this is when an accident can happen.

It is your employer’s responsibility to keep you safe at work, and they should train you to use the equipment and then keep the equipment and machinery you use maintained and in good working order.

When the start position of a case is a genuine grievance such as an accident at work, pursuing compensation feels right and justified and TRUE’s Personal Injury team’s strength and determination will support the client to feel confident in their right to claim.

Your Case Handler will:

  • Listen carefully to you at times and communicate in simple language
  • Help you to recover any financial loss you’ve had because of the accident
  • Make an appointment for you with a medical expert to review your injuries
  • Get you any additional treatment such as physiotherapy to help you recover better
  • Be there for you from the start of your claim right through to the end

All you need to do is leave us your details in the Free Claim Enquiry on the right and our Front Line Team will call you back within the next 2 hours.

Back To Top

ImgFaultyMechine

ImgFaultyEquipment

Faulty Equipment Accidents

We all use equipment for our job, whether this is a computer or Personal Protection Equipment (PPE) such as a hard hat, high visibility clothing or ear defenders. Equipment can be defined as a specific item for a specific role.

It is vital that the condition, maintenance and replacement of this equipment is managed and is completely the responsibility of your employer. If they neglect the tools of its trade, it can put its employees at risk of an injury. Once this happens, we focus on you. We will defend the truth of your case, providing personal vindication and appropriate compensation in the shortest possible timeframe.

Faulty equipment accidents can cause serious injuries that could involve a long time off work or perhaps a less serious injury that can cause you pain and inconvenience. You should not worry about the safety of your job if you do make a claim for an accident at work – you are entitled by law to do this and to be treated the same as you were before the claim by your employer.

Once you have completed your details in the Free Claim Enquiry on the right, a Front Line Team member will call you back within 2 hours and put you in touch with your Case handler who will:

  • Talk to you in detail about the claim process in simple, straightforward language and always listen to you.
  • Arrange an appointment with a medical expert who will review your injuries
  • Include any financial losses you have because of your accident
  • Arrange any additional treatment for you to speed up your recovery

Your Case Handler will be with you throughout the whole claim, from start right through to settlement.

Back To Top

Lack of Training Accidents

It is vital to be trained properly to do your job, particularly if you work in a high risk work environment with tools or equipment that can be potentially dangerous. Training is not just about teaching a fork lift truck driver to manoeuvre, a nurse to move a patient correctly or teaching a fireman to climb a ladder. A lack of training can involve issues such as teaching office staff how to respond in a fire or to a medical emergency.

A lack of training can have a real impact on your ability to do your job safely, and it can put and your colleagues at risk.

Lack of training accidents can be a contentious area, and you may feel partly responsible for the accident but we can help you feel comfortable with your right to claim for your genuine injuries you sustained because of a lack of training.

We know how important it is to build trust with you, our client, and your Case Handler will remain with you through the lifetime of your claim so you feel supported and clear about the progress. We will:

  • Talk to you in detail about your claim and always listen to you
  • Arrange an appointment with a medical expert who can review your injuries
  • Get back any financial loss you’ve had because of the accident, such as lost earnings or treatment costs
  • Help you with any additional treatment such as physiotherapy to help your recovery

Just complete your details in the Free Claim Enquiry on the right and our Front Line Team will call you back within 2 hours.

Back To Top

 ImgLackTraining

 

ImgVibration

Vibration White Finger

Vibration White Finger is a condition that affects people who use handheld vibrating equipment such as pneumatic drills and sanders. Some of the most common symptoms of Vibration White Finger is pain and numbness in the fingers, blanching (when the circulation in the fingers is compromised) and loss of fine motor skills causing problems picking up small items such as screws or doing up buttons. The long term impact can be permanent nerve and muscle damage.

The symptoms are widely understood within key professions and it’s the employer’s duty to provide adequate breaks to reduce exposure and monitor any reported symptoms from their employees.

If you are suffering from Vibration White Finger, our Personal Injury Solicitors and their teams can assist you to make a compensation claim. Your Case Handler will:

  • Arrange a specialist medical examination so your condition can be reviewed
  • Arrange any additional Physiotherapy or other treatment to help you manage your condition.
  • Get back any financial loss you’ve had a result of your condition such as lost earnings
  • Listen to you carefully, answer your questions and keep you informed at every stage

All you need to do is complete the Free Claim Enquiry on the right and our Front Line Team will react by calling you back within 2 hours.

Back To Top

Repetitive Strain Injury

Repetitive Strain Injury is caused by doing the same movement over and over again for long periods. This can happen in a wide variety of jobs, from factory works, assembly line staff and even office workers. This type of repeated motion wears at the joints, ligaments and muscles.

It’s widely understood within key professions, such as secretarial work, and it’s the employer’s duty to provide adequate breaks for their staff to minimise the impact of the repetitive motion. They also have a duty to monitor staff and report their symptoms.

The impact and symptoms of repetitive strain movements can take years to fully present themselves, but this time gap doesn’t negate your right to claim, nor does it impact on our commitment to you and your compensation claim.

Our Personal Injury Solicitors and their teams will help you by:

  • Arranging a specialist medical examination to review your injuries, review how long it will take you to recover and measure any long term impact.
  • Making an appointment for any additional treatment such as Physiotherapy that will help your recovery
  • Listen to you, respond to any questions you have and use clear and simple language
  • Securing compensation for any financial losses such as lost earnings

All you need to do to talk to our Front Line Team is complete the Free Claim Enquiry on the right and we’ll call you back within 2 hours. Once we allocate you a Case Manager, they will stay with you throughout your claim, right through to settlement so you feel supported.

Back To Top

ImgStrain

ImgWorkPlace

Workplace Assault

Thankfully, workplace assaults are quite uncommon, and we know that most cases of aggression at work have warning signs or an established grievance between the parties involved. Your employer is supposed to keep you safe at work and if you have been assaulted by a colleague, you have the right to make a claim against your employer.

Genuine victims of workplace assault can feel at ease with making a compensation claim and confident in our professional handling of their case. Our ultimate goal is justified and deserved compensation for your injuries and the distress you’ve experienced.

Our experienced team of Personal Injury Solicitors and case handlers can help you by:

  • Making an appointment for you to see a specialist medical expert who will assess your injuries
  • Arranging any additional treatment such as Physiotherapy that can help you recover more quickly
  • Getting back any additional financial losses you have suffered because of the workplace assault such as lost earnings
  • Listening to you, responding to all of your questions and making sure they use simple, jargon-free languageJust complete your details in the Free Claim Enquiry on the right and our Front Line Team will call you within 2 hours.

Back To Top

Start Your Claim Today!

Simply fill in your details below and one of our advisers will get back intouch within 24 hours

Start Claim